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Policies

Shipping & Returns

Every piece at Anokhi Ada is one-of-a-kind — once it's sold, it's gone for good. Because of this, all sales are final: we do not accept returns, exchanges, or cancellations once an order is placed.

Shipping Timeline

We ship within the United States only — we're unable to ship internationally at this time. Shipping & handling is $9.99 per order for deliveries within Georgia and $14.99 elsewhere in the US, however many pieces the order contains. Bridal pieces ship at a flat $40.00 anywhere in the US, because they are bulkier and far more valuable to send; an order containing a bridal piece pays that $40.00 once, in place of the standard fee rather than on top of it. Rush delivery can be added at checkout for a further $15.00, which speeds up both our handling and the courier leg. Here's what to expect from the moment you check out to the moment your piece arrives:

Taken together, most orders arrive within 4–8 business days of checkout — about a week and a half at the outside.

Ordering for a Specific Date

If you're buying for a wedding, a festival or any fixed date, tell us the date before you order. We can often ship sooner than the standard window, and where a faster courier service is needed we'll quote it to you before you buy rather than after.

Because all sales are final, we would far rather answer this question up front than have a piece arrive too late to wear. Use the "Ask a Question" link on any piece, or our contact form, and we'll come back to you with an honest answer.

You'll be able to reach us directly at any point after checkout if you have questions about where your order stands.

Returns & Exchanges

All sales are final on every item sold through Anokhi Ada. Because each piece is a single, unique item — sourced directly from designers in India and never restocked — we're unable to accept returns, exchanges, or offer refunds once an order is placed.

We encourage you to review each product's photos and description carefully, or reach out to us with any questions about sizing, fit, or fabric before purchasing. If you'd like a closer look or have questions about a piece, use the "Ask a Question" link on any product, or request a private styling appointment.

Questions?

If anything about your order or a piece you're considering isn't clear, we're glad to help — reach out through our contact page and we typically reply within 24 hours.